Effective Date: June 14, 2024
Metrics20 (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide:
- Account Information: When you create an account or subscribe to our services, we collect personal information such as your name, email address, and password;
- Contact Information: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, and the contents of your message or attachments.
b. Information We Collect Automatically:
- Usage Data: We collect information about your interactions with our website, such as the pages you visit, the time and duration of your visits, and the links you click;
- Device Information: We collect information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services;
- Communicate with you, including responding to your comments, questions, and requests;
- Send you technical notices, updates, security alerts, and support messages;
- Analyze usage trends and preferences to improve user experience;
- Prevent, detect, and address fraud and other illegal activities;
- Comply with legal obligations.
3. How We Share Your Information
We do not share your personal information with third parties except in the following circumstances:
- With Your Consent: We may share or disclose your information if you provide us with your consent to do so;
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, and customer support;
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency);
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.
4. Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You can access and update your account information through your account settings;
- Deletion: You can request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information from our records, except where retention is required by law;
- Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
5. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.
6. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page.
